Question 1

What's the minimum order?

Accepted Answer

Our minimum is just 12 pieces per design. Smaller proof runs can be quoted case by case, and larger runs drop quickly in per-unit price.

Question 2

Is there a maximum order size?

Accepted Answer

No. We regularly produce runs into the hundreds of thousands and millions for retail and packaging programs.

Question 3

Can I order a sample before a bulk run?

Accepted Answer

Yes. We can provide material samples and, for larger orders, a pre-production printed sample so you can approve stock, print, foil, and adhesive before the full run.

Question 4

Can I mix sizes or SKUs in one order?

Accepted Answer

Yes. You can combine sizes and designs across an order, and the combined volume counts toward your price tier — ideal for a multi-SKU line.

Question 5

Can I reorder later and match my last batch?

Accepted Answer

Yes. We keep your artwork, dieline, stock, and adhesive on file, so reorders match your previous run exactly and move faster.

Question 6

Do you charge for mockups?

Accepted Answer

No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.

Question 7

What artwork files do you need?

Accepted Answer

Vector files (AI, EPS, SVG, or PDF) are ideal for a clean die-cut. If you only have a photo or a PNG, our designers will recreate your artwork print-ready at no charge.

Question 8

Can you match my brand (Pantone) colors?

Accepted Answer

Yes. We offer custom Pantone matching and can add a white ink underprint behind your artwork so colors stay true on clear and metallic stocks.

Question 9

Can you add foil, embossing, or spot gloss?

Accepted Answer

Yes. Metallic foil stamping, raised embossing, and spot-gloss varnish are all available and can be combined for a premium finish.

Question 10

Can you make any shape or size?

Accepted Answer

Yes. We die-cut to any shape and size — rectangles, ovals, rounds, and fully custom outlines. Send your container and we’ll size the label to fit.

Question 11

How many revisions do I get?

Accepted Answer

Unlimited, and always free, until you approve the mockup.

Question 12

How long does production take?

Accepted Answer

About one to two weeks from approved mockup for standard styles; foil, emboss, or specialty stocks may add a short step we’ll flag up front.

Question 13

Do you offer rush production?

Accepted Answer

Yes. Rush is available for a firm launch or fill date — tell us your in-hands date and we’ll confirm what’s possible.

Question 14

Where do you ship?

Accepted Answer

Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.

Question 15

How much is shipping?

Accepted Answer

Shipping is quoted with your order based on quantity and destination. Labels ship compact on rolls or flat sheets, so freight is economical even at volume.

Question 16

Do you wind rolls for my applicator?

Accepted Answer

Yes. Tell us your machine’s core size, wind direction, and labels-per-roll and we’ll wind to spec so your line runs clean.

Question 17

What if my order arrives damaged or wrong?

Accepted Answer

We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.

Question 18

How much do custom labels cost?

Accepted Answer

Bulk pricing is by quote &mdash; pricing scales with quantity and options, and we return an exact number within one business day.

Question 19

Why don't you list exact prices?

Accepted Answer

Price depends on size, material, finish, foil, and quantity. A quote is the only accurate number — and we return one within a business day.

Question 20

What payment methods do you accept?

Accepted Answer

All major credit cards, ACH bank transfer, and purchase orders for established companies.

Question 21

Do you offer a price-match or lowest-price guarantee?

Accepted Answer

Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

Question 22

Are your labels waterproof?

Accepted Answer

Yes. Our BOPP and polyester labels are waterproof and survive the fridge, ice bucket, and shower; uncoated paper and kraft labels are intended for dry-goods and indoor use.

Question 23

Which material should I choose?

Accepted Answer

White or clear BOPP for durable, waterproof product labels; kraft for a natural look; foil for premium gifting; paper for dry goods and a matte finish. Tell us your container and environment and we’ll recommend one.

Question 24

Will the label survive the fridge or freezer?

Accepted Answer

Yes, with the right adhesive. We use cold- and moisture-rated adhesives for refrigerated and frozen products so edges don’t lift — just tell us the environment.

Question 25

Is the printing durable?

Accepted Answer

Yes. Print is laminated or cured into the label rather than surface-applied, so it resists scuffing, oils, and moisture through handling and shipping.

Question 26

Can you make recyclable or eco labels?

Accepted Answer

Yes. We offer recyclable paper, kraft, and eco-adhesive options for brands with sustainability commitments — just ask.

Send your brand

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Approve & pay

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Send your brand

Free mockup, fast

Approve & pay

Delivered to your door

Create your custom labels now.

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